Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address and authentication credentials when you create an account.
• Usage Data: Information about how you interact with the Service, including session content, feature usage, and navigation patterns.
• Device Information: Browser type, operating system, and device identifiers for service optimization.
• Content You Provide: Ideas, descriptions, and other text you submit during Office Hours sessions.

2. How We Use Your Information

• To provide, maintain, and improve the Service.
• To personalize your experience and deliver relevant AI-powered feedback.
• To communicate with you about updates, security alerts, and support.
• To detect, prevent, and address technical issues and abuse.
• To analyze aggregate usage patterns to improve our AI models.

3. AI and Your Data

Your session content is processed by AI models to provide feedback and suggestions. We do not use your individual submissions to train our models without explicit consent. Aggregated, anonymized data may be used to improve overall service quality.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party services that help us operate (hosting, analytics, AI inference), under strict data protection agreements.
• Legal Requirements: When required by law, subpoena, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account information for as long as your account is active. Session data is retained for up to 12 months to support your ongoing use. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. Analytics cookies are only used in anonymized, aggregated form.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries, data access requests, or complaints, contact us at contact@getappily.com.